Success Story

Pro­duc­tion line in cen­tral China

For a German customer, we supervised and accompanied the relocation of a production line to China. With a large team, we were on site with our expert knowledge and many years of automation know-how both during disassembly in Germany and during assembly and commissioning in China.

Prepa­ra­tion and planning

A year ago, a long-stand­ing and good cus­tomer approached us with a spe­cial request. Here, an entire pro­duc­tion line was to be relo­cat­ed from the site in Ger­many to cen­tral Chi­na. Since we as Qual­i­ty Automa­tion GmbH have a very wide range of ser­vices, we could sup­port our cus­tomer on many lev­els. Over tasks of the project and trav­el plan­ning, the elec­tri­cal con­struc­tion, the elec­tri­cal dis­man­tling and struc­ture up to the imple­men­ta­tion and adjust­ment of the entire plant soft­ware to the new loca­tion we were help­ing at the side of the cus­tomer. For­eign assign­ments, espe­cial­ly in Asia, have been part of QA’s dai­ly rou­tine over the past decades and do not usu­al­ly present us with any major chal­lenges. How­ev­er, at the time of the request, the pan­dem­ic in Chi­na was at its peak and the Coro­na require­ments were very strict and entry was not read­i­ly pos­si­ble. The many require­ments made the project plan­ning much more dif­fi­cult. The many restric­tions on site and the long dura­tion of stay in Chi­na includ­ing quar­an­tine were met by an expe­ri­enced and strong team of QA staff and flights were booked, invi­ta­tion let­ters, visas, health pass­ports and all oth­er nec­es­sary forms were pre­pared. Com­pa­ny med­ical exam­i­na­tions with all nec­es­sary vac­ci­na­tions were car­ried out.

Dis­as­sem­bly in Germany

Togeth­er with the cus­tomer, the project plan was final­ized, the dis­as­sem­bly and sub­se­quent assem­bly were planned down to the small­est detail. The project plan was tight and time-crit­i­cal; it was not pos­si­ble to order addi­tion­al sup­port or mate­ri­als at short notice. The QA team accom­pa­nied the entire dis­as­sem­bly in Ger­many, doc­u­ment­ed it and already made prepa­ra­tions for the upcom­ing reassem­bly. Short­ly before the start of the jour­ney, the pan­dem­ic in Chi­na sub­sided and the strict entry reg­u­la­tions were relaxed. With a neg­a­tive PCR test, our team now trav­eled much more relaxed and under less strict con­di­tions. With a stopover in Shang­hai, the jour­ney went smooth­ly and the next day our team was already on site and could start with the first prepa­ra­tions and assessments.

The plant struc­ture in China

Due to the long-stand­ing coop­er­a­tion with our cus­tomer, our team was pleased to see old famil­iar faces again after the long Coro­na peri­od. Mechan­ics and electrics were installed in record time. The sup­port from the local teams went smooth­ly and at a very high lev­el. Any prob­lems that arose were solved quick­ly and effec­tive­ly, so that soft­ware com­mis­sion­ing of the equip­ment could start after just two weeks and the first impor­tant mile­stone was com­plet­ed anoth­er week lat­er. The first fin­ished prod­uct could take its long way through qual­i­ty assur­ance and approvals of the cus­tomer. In the fol­low­ing weeks, the process­es were opti­mized more and more and ideas and improve­ments were imple­ment­ed imme­di­ate­ly. We trans­lat­ed the soft­ware and the HMI into the local lan­guage and pro­vid­ed exten­sive train­ing to the local pro­duc­tion staff to ensure safe oper­a­tion of the plant. Togeth­er with the local main­te­nance depart­ment, main­te­nance plans were drawn up, spare parts lists were devel­oped and a detailed traini


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After a total of five weeks, our team was able to head home, leav­ing behind an extra­or­di­nar­i­ly sat­is­fied cus­tomer. From our side, too, this was a great project that, in addi­tion to the effec­tive and pro­fes­sion­al coop­er­a­tion, was also a lot of fun for every­one involved. The land of smiles showed us its most hos­pitable side. We were able to refresh old cus­tomer rela­tion­ships and look for­ward to sup­port­ing our cus­tomers in Asia again in the future.

Contact Person
Michael Sünder
Michael Sünder
Software Developer
Specializations: Retrofit, drive technology, process analysis, maintenance and repair
Our philosophy

Only if our systems are integrated at the customer completely they develop their entire performance potential. Therefore it is important for us that our customers are integrated in the process from the very first day of the project carry out. Communication is about it the most important connecting part between us and our customers.

Our customer targets
  • Maximum production efficiency and quality
  • Stable industrial processes
  • Well trained personal
  • Low service costs
  • Most favourable conditions